BICG was on the team involved in ING Direct’s headline-making major transformation of its IT back-end, which expanded its successful virtualised ‘Bank-in-a-box’ test and development platform, into its Ryde primary data centre in 2014. In an interview, Cody Middlebrook discusses with Rajen Jani about the project.

ING Direct wanted to consolidate the core infrastructure of the bank by simplification of several platforms into a single platform and thereby, achieve a more streamlined operation.

BICG was involved in helping ING develop the Business Intelligence aspect of the solution called “Bank-in-a-box”. This solution simplified the several platforms that held up the bank’s backend. It utilized a private cloud to enable active development and testing.

RJ: In this project, you were a member of the BICG team.
CM: Yes.
RJ: Bank-in-a-box was built on which technologies?
CM: It was built on Cisco, NetApp and Microsoft Hyper V technologies. Automated Business Objects Report checks were set up using Business Objects Restful web services. BICG further developed the Virtual Machine Cube fail-over solution for the Microsoft Analysis Services. We next developed custom workflow modules in Java accessing the BO Java Restful SDK to extract the CMC document objects and queries for automated comparison checks.
RJ: This simplified the procedures.
CM: Yes. The cost of operating their data centres was slashed by about 50 percent. It dramatically reduced the time needed for a full version of its supported program, from 3 months down to an incredible 10 minutes, and has virtually eliminated the 6-8 weeks that were previously required to provision an environment.
RJ: With so many benefits, this project must have made the news.
CM: It did attract media and business attention for ING Direct’s innovation and forward-thinking strategy.
RJ: Thank you so much Cody for giving your time for this interview.
CM: Thank you Rajen.

ING Direct obtained several benefits with the high-quality professional solution developed by BICG.
1. Multiple platforms were consolidated into a single platform, thereby simplifying and streamlining its operations.
2. Reduction in costs of operating data centres was achieved.
3. Reduction in time to complete operations was achieved.
4. Publicity was gained due to the tremendous success of this project.

For images, technical drawings and further information:
1. Cody Middlebrook (

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